Logistics Specialist Through Dispatching

Durham, NC

Logistics Specialist

Do you like problem solving, or running your job like a game of chess?

Are you a motivated individual who pushes to get the job done?

Do you work well in a high paced environment and don’t know what stress is?

Are you a strong communicator?  Skilled and confident in your abilities?

Then you may be our next Logistics Specialist!!

Who we are

We keep on growing because we only hire the best, and our customers love us for it. We’ve been at this a long time here in Durham. You’ve probably seen our trucks and our ads. What you don’t know is what it’s like to be a part of a team like this. How much you feel appreciated when you don’t cut corners. How much we inspire ongoing training and education. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. 

The big task

  • Logistic Specialists are the main point-of-contact for company drivers. They relay relevant company information to field staff and customers as necessary. They also act as daily supervisors for the technicians, providing feedback for their managers, motivating and coaching as needed.
  • Keep a positive attitude under the stress of multiple tasks happening at one time
  • The specialist answers internal/customer calls, captures breakdown service information, answer inquiries and questions, troubleshoot problems and provides accurate information. Interacts by phone/text with customers and vendors to schedule services, answer questions, dispatch techs and conduct debriefs.
  • Creates email correspondence with internal and external customers, identifies responsible billing parties, selects capable vendors using in and out of network resources. The specialist is challenged with converting opportunities into completed jobs by sending the right tech to the right customer.
  • We are looking for the right person that fits our culture and core values; Take Great Care, Stand for Something and Be Better Today than Yesterday. Experience is preferred but not required, we will train the right player.

What we offer

  • 85% Employee Medical Insurance
  • 100% Employee Dental Insurance
  • 100% Employee Vision Insurance
  • Partial insurance coverage for your dependents
  • 1-3 weeks of vacation time and holidays
  • Matching 401k
  • Company parties/prizes
  • Salary $40-$50K with bonus opportunities

Looking to fill one Full time spot.

Your to do item is reach out and schedule a time to talk. Your move…….